Often times when we get an expensive machine or gadgets like the PC, TV, or even game consoles, we plug it into a surge protector to protect it against random spike damage. With the release of the Xbox One X, there have been people complaining on how the console won’t turn on anymore. It seems one of the problems causing it is people are using surge protectors on their Xbox One X.
According to Microsoft, the Xbox One X’s power supply has a built-in surge protector and thus connecting it to another surge protector, the console cannot reach the full power that is needed for optimal performance. So when you reach a point where your Xbox One X won’t turn on, and you know you are using a surge protector, remove it from there and plug it in directly. It may not get all the power it needs to boot up.
Did you know that your Xbox One is designed to be plugged directly into a wall outlet? Check out our console power guide here: https://t.co/lGymrPOQEV
— Xbox Support (@XboxSupport) November 17, 2017
If it still doesn’t turn on even after plugging it in to the direct outlet, try resetting the power supply by unplugging the power cord from the console, wait 10 seconds, and plug the cord back into the console. Then turn it on by pressing the Xbox button on the front of the console. Still not working? Definitely try calling Xbox Support for repair.
Check back with us this week for our review of the Xbox One X.
Barry Harden
November 19, 2017 at 8:43 PMWhat a HORRIBLE design! Most people use a power bar since they run out of wall outlets. To even plug it directly to the wall is a hassle for most people.
Besides that is Micro$oft going to ensure the console is working through power spikes, brownouts, and surges coming through the outlet and do so beyond the 1 year warranty?
C_Lyons
November 19, 2017 at 9:00 PMIt’s nice that they went through the trouble of adding surge protection. Great design and very thoughtful (just like the OG X1 and X1S which had suppression built in).
7770777
November 19, 2017 at 9:06 PMIt has the surge protector built in dumbass, and so does your Ps4. Its been a standard feature since 2005.
Barry Harden
November 20, 2017 at 3:18 AMPS4 doesn’t need to be plugged directly into the wall you shit stain! None of the Playstations have surge suppressors built in as you can imagine it’ll cause issues if you plugged them into another surge suppressor. You can’t cascade these suppressors.
Micro$oft overthought this and now it’s causing inconvenience and issues for owners.
Barry Harden
November 20, 2017 at 3:20 AMNice but inconvenient since most homes have two socket outlets. It would have been better they left it out and let the owners plug in these consoles into their own multi-outlet surge protected power bars.
7770777
November 20, 2017 at 6:40 AMYou are a moron. In what fckin reality is no surge protector better than having a surge protector?
Barry Harden
November 21, 2017 at 9:49 PMThe reality where most people are not gonna dedicate their one outlet just to get a game console running. Most normal folk will get their own multi outlet surge protectors and they’re not expensive at all.
Micro$oft still hasn’t come out and laid out the terms as to how they will cover any damages that can occur to the console if there’s a power surge after the 1 year warranty is over. Seems like they designed the console to have a limited life expectancy. Get you dick riding sheep to purchase new ones over and over again. LMAO