Yesterday we published an article which stated that a number of Xbox LIVE users had been targeted in an online phishing scam that resulted in some loosing up to £200. Today, Microsoft have released the following press statement in a response to the cyber fraud story.
“The online safety of Xbox LIVE members remains of the utmost importance, which is why we consistently take measures to protect Xbox LIVE against ever-changing threats. As a result, we are currently:
– Working closely with affected members who have been in touch with us to investigate and/or resolve any unauthorized changes to their accounts resulting from phishing scams.
– Warning people against opening unsolicited e-mails which may contain spyware and other malware that can access personal information contained on their computer without their knowledge or permission.
– Reminding all customers that they should be very careful to keep all personal information secure whenever online and never supply e-mail addresses, passwords or credit card information to strangers.
Microsoft remains vigilant at all times regarding the security of Xbox LIVE customers. As always, Xbox LIVE customers who have any queries or concerns should contact Xbox LIVE Customer Service on 0800 587 1102 or visit http://support.xbox.com/en-us/xbox-live/how-to/account-security”
So basically, if you ever get an email from an address claiming to be Microsoft which asks for your account details, delete it.
